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Never miss the call that would have booked the table: 10 AI skills for the phone.

What the law actually requires before you record a call, and the booking a voicemail should have become instead of nothing.

missed-call-recoverytext or call back the second a call rings out, in a way that stays a reply, not a marketing message
call-recording-consent-noticesay what the law actually requires before you record a single call, and for how long you can keep it
booking-call-scriptrun the booking call off the information the law requires you to give, not a generic script
voicemail-to-booking-formturn a voicemail into an actual booking record, with the written confirmation it still needs
call-overflow-routingdecide where an overflowing call goes, and whether that destination is allowed to hold the caller's details at all
accessibility-call-alternativegive a caller who can't use an ordinary call a real way to book, before anyone has to ask
call-log-and-missed-call-analysisfind which hour of the week your phone actually fails you, without keeping a pile of numbers to do it
abandoned-call-followupcall back the caller who queued and hung up, before they're gone for good
peak-time-call-triageknow which question on a rushed line has to be answered right, not just fast
call-outcome-trackersee what's actually happening to every call, not just the ones that booked

The rules inside

Public information only. No guessed email addresses. Anything sent in someone’s name says whose name it is. Built for small teams and founders, and they are the rules I use myself.

The post that gave this away

Copy it, change the numbers and the keyword, post it.

10 skills for never missing the call that would have booked the table.

all 10 free, nothing to sign up for ↓

the booking you lose on the phone never shows up as a lost booking. it shows up as nothing, a missed call, a voicemail nobody wrote down, a caller who got put on hold and rang the place down the road instead. this is 10 Claude and Codex skills for the table that was never actually lost, just never answered.

the detail in them is the law your phone line already sits under, not generic advice. a table booked for a specific date has no 14-day cooling off right the moment it's made, but the duty to tell the caller the price, the deposit and the cancellation position before they agree does not go away, and regulation 13(6) of the Consumer Contracts Regulations 2013 says whatever you tell them on that call becomes a term of the contract, whether you wrote it down or not. a venue under 250 staff is exempt from keeping a formal GDPR register just to see which hour its own phone goes unanswered most, unless the checking itself stops being occasional.

what they get you:

- text or call back the second a call rings out, in a way that stays a reply, not a marketing message
- say what the law actually requires before you record a single call, and for how long you can keep it
- run the booking call itself off the information the law requires you to give, not a generic script
- turn a voicemail into an actual booking record, with the written confirmation it still needs
- decide where an overflowing call goes, and whether that destination is allowed to hold the caller's details at all
- give a caller who can't use an ordinary call a real way to book, before anyone has to ask
- find which hour of the week your phone actually fails you, without keeping a pile of numbers to do it
- call back the caller who queued and hung up, before they give up on you like the one who never called at all
- know which question on a rushed line has to be answered right, not just answered fast
- see what's actually happening to every call, not just the ones that booked

half of them think it through in Claude, half get it done in Codex. one folder each. a minute to install.

more of what's actually in them: a text that says only "sorry we missed your call" is not direct marketing under section 122 of the Data Protection Act 2018, but add a discount line and it is, and then it needs the same three conditions PECR sets for any other marketing text. a paid answering service picking up your overflow calls is processing your callers' data on your behalf under Article 28 of the UK GDPR, which means it needs a written contract before it ever hears the phone ring, not a signed terms page nobody read. and Relay UK, the free service that lets a deaf or speech-impaired caller reach any UK number, already exists, it just needs your staff to recognise the short delay and not hang up on it.

no call-answering platform to buy, no GDPR consultant on a day rate, no accessibility audit to commission. you keep the phone line you already have, these just stop it quietly losing you the booking.

10 skills. one complete system.
and I'm giving the entire thing away for free

public information only, nothing invented. anything touching data protection, consumer contracts or food safety prepares the work for your solicitor, data protection adviser or EHO to check. it never pretends to be the advice.

Comment "VOICE" and I'll send you the whole pack.

(and connect if we aren't yet, the DM won't go through otherwise)

#Hospitality #SmallBusiness #CustomerService

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