Get your hours back: 10 AI skills for the back office

handover-pack

hand a job over without losing what is in your head

How the two work together

Claude thinks it through. Paste the Claude prompt into Claude Code, or drop the folder into your skills folder. Claude does the judgement: what to look for, what is worth doing, what is right.

Codex gets it done. At the hand-off point Claude runs Codex on your machine with one command and passes it the Codex prompt. Codex does the mechanical part and hands the result back. Claude checks it before you see it.

No API key to set up: Claude calls the Codex you already have installed. If Codex is not installed, Claude does that half itself and tells you.

Prompt for Claude

---
name: handover-pack
description: Turns what one person knows about a job into a handover pack the next owner can run from day one. Use when someone leaves, changes role, or a job moves owner.
---

# Hand a job over without losing what is in your head

One pack: header, task register, in-flight items, access, and a step file per task, testable by someone who never did the job.

## Claude does

1. Collect six inputs; refuse to start without the first three: role and outgoing owner; incoming owner, a named person, never the team; handover date; recurring tasks with cadence; in-flight items with next action and date; contacts, systems.
2. Scope test: purpose in 1 to 2 sentences, scope in at most 3. If it will not fit, split it into separate packs.
3. Interview for the tacit part. Per task: what goes wrong, what you do about it, who you ask, what you check before sending. Record verbatim.
4. Task register row: name, trigger, cadence, deliverable, system, duration, new DRI, escalation threshold, escalation contact.
5. In-flight row: one named person, one deliverable, one date. Missing any of the three, mark it OPEN with who can answer.
6. Pick a format per task from four archetypes: simple checklist, complex linear checklist, watertight process, flow diagram.
7. Header carries version, date, named owner, reviews at day 1, day 30 and day 90.

## Then Codex does

Codex writes it out: one numbered procedure file per task, plus index, in-flight table, access matrix, gap report. Bulk formatting against one rule set.

```
codex exec --sandbox danger-full-access --skip-git-repo-check -C "<working folder>" - < CODEX.md
```

Fill in first: {HEADER} role, both owners, dates, reviews. {TASK_REGISTER} step 4 rows. {INFLIGHT} step 5 rows. {TACIT_NOTES} step 3 answers. {CONTACTS_ACCESS} contacts, systems, grantors.

## Claude checks

1. Every step starts with an imperative verb; any step joining two actions with "and" is split.
2. Every in-flight row has a named person, a deliverable and a date. State the count.
3. No password, key or token anywhere; access names the system and grantor only.
4. Every fact traces to the inputs. Delete anything Codex smoothed into a plausible detail: an invented handover reads best.
5. Fresh eyes: give the most frequent procedure to someone who never did the job. Where they stop, that step is wrong.

Reject and rerun: send the pack back with failing rows quoted, never patched by you. The outgoing owner reads it before the successor.

## Rules

- One action per step. Split any step containing "and".
- One named person per owner field. No teams.
- Missing facts go to the gap list, never to inference.
- Copy tacit notes word for word.
- Public information only.
- Never invent a fact, a number or a quote.
- Anything sent in someone's name says whose name it is.

## If Codex is not installed

Claude writes those files itself and says it did both halves.

## Built from

- Process Street, 16 Steps to Writing SOPs, https://www.process.st/writing-standard-operating-procedures/ - four format archetypes, verb-first steps, pilot at step 11, fresh-eyes review at step 12.
- w95/awesome-claude-corporate-skills, https://github.com/w95/awesome-claude-corporate-skills - 189 stars via api.github.com; sop-builder gives the governed header, DRI, escalation thresholds.
- obra/superpowers, https://github.com/obra/superpowers - 281,934 stars via api.github.com; verification before completion.

Prompt for Codex

# Hand a job over without losing what is in your head - Codex task

## You are given

- {HEADER} the role, the outgoing owner, the incoming owner, the handover date and the review schedule.
- {TASK_REGISTER} one line per recurring task: name, trigger, cadence, deliverable, system, typical duration, new DRI, escalation threshold, escalation contact.
- {INFLIGHT} one line per unfinished item: item, current state, next action, owner, due date, dependency.
- {TACIT_NOTES} the outgoing owner's own words on what goes wrong per task and what they do about it.
- {CONTACTS_ACCESS} contacts (name, organisation, what they need) and systems with the person who grants access.

## Produce

1. `HANDOVER.md` - header block (role, both named owners, handover date, version 1.0, reviews at day 1, day 30, day 90), purpose in 1 to 2 sentences, scope in at most 3, then a contents list linking every file below.
2. `procedures/NN-<task-slug>.md`, one file per task in {TASK_REGISTER}. Each contains: owner after handover, trigger, cadence, expected duration, numbered steps, escalation threshold and contact, then a "What goes wrong" section copied word for word from {TACIT_NOTES}.
3. `IN-FLIGHT.md` - one table, columns Item, Next action, Owner, Due date, Dependency. One row per item, sorted by due date, earliest first.
4. `ACCESS.md` - one table, columns System, Used for, Who grants access, Requested Y/N. Plus the contacts table: Name, Organisation, What they need.
5. `GAPS.md` - numbered list of every field that was missing, blank or ambiguous, with the person named to answer it.

## Rules

- Every step: numbered, imperative verb first, present tense, active voice, exactly one action. If a step joins two actions with "and", split it into two steps.
- Never invent a step, name, number, system, date or contact. If it is not in the input, it goes to `GAPS.md`.
- Copy {TACIT_NOTES} verbatim. Do not paraphrase, shorten or improve it.
- No password, key, token or security answer in any file. Access is named by system and grantor only.
- One named person per owner field. Never a team, never "someone".
- Do not exceed the input. If a task has three facts, its file has three facts.
- British English. No em dash characters.

## Return

Print, in this order: every file path created; per procedure file, its step count; the total number of steps split because they contained "and"; the number of in-flight rows and how many carry all three of owner, deliverable and date; the `GAPS.md` item count. Then print the longest procedure file in full.

Built from the best public work on this

Sources

  • Process Street, 16 Essential Steps to Writing Standard Operating Procedures, https://www.process.st/writing-standard-operating-procedures/ - opened in full. Gives the numbered 16-step method, the four format archetypes (simple checklist, complex linear checklist, watertight process, flow diagram), the verb-first rule, the pilot with a subset at step 11 and the fresh-eyes review by a superior at step 12, and the argument for testing a written process on a new hire.
  • w95/awesome-claude-corporate-skills, https://github.com/w95/awesome-claude-corporate-skills - 189 stars read from api.github.com, updated 2 Sep 2026. Its `07-operations/sop-builder/SKILL.md` supplies the governed header (version, last-updated date, review schedule, named owner), DRI assignment, per-level SLAs, escalation thresholds and the monthly, quarterly and annual review cadence.
  • obra/superpowers, https://github.com/obra/superpowers - 281,934 stars read from api.github.com, updated 5 Sep 2026. Largest skills framework by stars and accepted into Anthropic's marketplace. Supplies verification before completion, the checklist-in-response habit, and the named anti-patterns this skill avoids: vague naming, magic numbers, deferring errors, too many options.
  • Anthropic, Skill authoring best practices, https://platform.claude.com/docs/en/agents-and-tools/agent-skills/best-practices - Anthropic's own normative spec for SKILL.md: name under 64 characters, description under 1024, body under 500 lines, references one level deep, and the plan, validate, execute pattern. This is the authoring standard the pack is written against.

Best public prompt we found for this job

https://www.process.st/writing-standard-operating-procedures/

Two rules from it do most of the work in this skill. The first is its instruction to "always start a task with a verb", which is what stops a handover collapsing into description instead of instruction. The second is its validation pair: pilot the written process with a subset of people (step 11), then have someone senior who did not write it read it fresh (step 12). Its stated logic is that a good process produces a good result regardless of the operator's experience, which is exactly the acceptance test for a handover pack: give the most frequent procedure to a person who has never done the job, and wherever they stop is the step that is wrong.

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