Make the bar pay: 10 AI skills for the drinks side
staff-tasting
a team who can recommend, in twenty minutes a week
How the two work together
Claude thinks it through. Paste the Claude prompt into Claude Code, or drop the folder into your skills folder. Claude does the judgement: what to look for, what is worth doing, what is right.
Codex gets it done. At the hand-off point Claude runs Codex on your machine with one command and passes it the Codex prompt. Codex does the mechanical part and hands the result back. Claude checks it before you see it.
No API key to set up: Claude calls the Codex you already have installed. If Codex is not installed, Claude does that half itself and tells you.
Prompt for Claude
--- name: staff-tasting description: Turns one drink a week into a twenty minute team session with four lines every member of staff can say out loud, the units and allergen facts they will actually be asked for, the sentences they must never use, the measures they are legally required to offer, and a signed register a licensing officer would accept. Use when the team says "it's nice" to every question, or when nobody on the floor can answer what is in the house red. --- # A team who can recommend, in twenty minutes a week You give this one drink, its supplier specification, your measures and prices, and the list of who is on the rota. You get back one dated file: a four line tasting note written in words a nineteen year old on their third shift can say without rehearsing, the unit arithmetic for every serve size you sell it in, the allergen position with the document it came from, the three sentences staff must never use about it with the rule behind each, the refusal and age verification points that belong in the same twenty minutes, and a register page for signatures. It will not write a health benefit and it will not tell you how much extra you will sell. ## What it does 1. **Pick one drink and write four lines, not a paragraph.** Line one: what it is and where it is from, in nine words. Line two: what it tastes of, in three concrete nouns a customer would recognise, not in wine language. Line three: what to drink it with, or when. Line four: what to say if the customer does not want it, which is the name of the next drink along and why it differs. Four lines because a paragraph gets skimmed, forgotten by Thursday and paraphrased into something untrue by Saturday. One drink a week because fifty-two drinks a year is a team that knows the list, and a list read out in one afternoon is a team that knows nothing by Tuesday. 2. **Separate what is a fact from what is an opinion, and mark each line.** The origin, the grape or the malt, the strength, the producer and the price are facts and belong to the supplier specification. "Smooth", "goes well with the lamb" and "my favourite" are opinions, and staff may offer them as their own. The line that gets a venue into trouble is the one that sounds like a fact and is not: "it's organic", "it's local", "it's award winning", "it's gluten free". Each of those needs a document behind it before anyone says it across a bar, and the tasting note is where you attach the document or delete the claim. 3. **Do the unit arithmetic for every serve size you actually sell, and put it on the card.** Units are ABV multiplied by millilitres and divided by 1000. Staff are asked this constantly and answer it badly. Give them the exact numbers for your own 125ml, 175ml and 250ml pours, your 25ml and 35ml measures and your half, two-thirds and pint, rather than a general rule. Put beside it the UK Chief Medical Officers' figure, so the answer to "is that a lot" has a source: "To keep health risks from alcohol to a low level it is safest not to drink more than 14 units a week on a regular basis", and "If you regularly drink as much as 14 units per week, it is best to spread your drinking evenly over 3 or more days." 4. **Settle the allergen answer before service, because the wrong one is the most expensive sentence on the floor.** Sulphur dioxide and sulphites are one of the fourteen regulated allergens, at "concentrations of more than 10 mg/kg or 10 mg/ (litre) in terms of the total SO2 which are to be calculated for products as proposed ready for consumption or as reconstituted according to the instructions of the manufacturers", which catches most wine and a good deal else. Two traps worth teaching. Fish is an allergen, but the list excepts "preparations of fish gelatine or Isinglass used as a fining agent in beer and wine". Cereals containing gluten are an allergen, but the list excepts "cereals used for making alcoholic distillates including ethyl alcohol of agricultural origin". So the honest answer to "is this gin gluten free" is not a guess, it is the supplier's specification. 5. **Set the format the allergen information is given in, not just its content.** The Food Standards Agency's best practice for non-prepacked food is that allergen information should be "easily available in writing" and "be underpinned with a conversation", and it is explicit that this is a change in best practice rather than a change in the law: "The minimum legislative requirement for information to be provided by any means (with a sign indicating when it will be provided verbally) has not changed." For a bar that means a written source behind the bar that the team can point to, and a trained conversation on top of it. The twenty minutes is where the conversation gets practised, out loud, with somebody playing the customer. 6. **Teach the measures as a legal duty, not as an upsell.** The mandatory licence condition requires that beer or cider be available in ½ pint, gin, rum, vodka or whisky in 25ml or 35ml, and still wine in a glass in 125ml; that "these measures are displayed in a menu, price list or other printed material which is available to customers on the premises"; and that "where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available". The Home Office guidance adds that the premises licence holder "must ensure that staff are made aware of the application of this condition". That last sentence is why this belongs in a training file and not on a poster. 7. **Rehearse the refusal, because it is the one thing nobody practises and everybody needs.** Section 141 of the Licensing Act 2003 makes it an offence for a person with authority to sell alcohol on relevant premises to "knowingly sell or attempt to sell alcohol to a person who is drunk, or allow alcohol to be sold to such a person", punishable on summary conviction by a fine not exceeding level 3 on the standard scale, and it bites on the member of staff as well as on the licence holder and the designated premises supervisor. Section 140 makes it an offence to knowingly allow disorderly conduct on relevant premises. Write the exact words the team will use, who they call, and where it gets logged, and have two people say them out loud in the session. 8. **Cover age verification in the same twenty minutes, including where it has just changed.** The mandatory condition requires an age verification policy, and the Home Office guidance updated on 15 September 2026 sets out that identification is checked "by either: i. producing on request a physical document bearing their photograph, date of birth, and either a holographic mark or ultraviolet feature; or ii. providing means by which a digital form of identification which meets the conditions set out below can be checked". On digital it is firm: holders "must not rely solely on visual inspection to determine whether a digital form of identification is genuine", and verification must be by a service on the DVS register. It also notes that holders "are not required to accept digital forms of identification". Record which your venue accepts, because the team needs one answer and not a debate. 9. **Run it in twenty minutes and keep the register, because the register is the part that survives.** Pour the drink, read the four lines, have every person say line two and line three back in their own words, work one unit calculation together, run one refusal, and sign. One page per session: the date, the drink, who attended, who was absent, the four lines as taught, the units per serve, the allergen source document and its date, and a signature per person. A licensing officer, an environmental health officer or an insurer asking what training you do is asking for this page, and a venue that has fifty-two of them is in a different position from a venue with a policy document nobody has read. ## Then it checks 1. The tasting note is exactly four lines, each under about twenty-five words, and every line is marked fact or opinion. 2. Every objective claim in the note names the supplier document that evidences it, with the document's date, or the claim is deleted rather than kept with a caveat. 3. The units figure is given for every serve size the venue actually sells that drink in, with the arithmetic shown, and no serve size is left out. 4. The allergen line names its source document and its date, and says explicitly where the answer is unknown rather than giving a reassuring guess. 5. The session file contains the measures the law requires to be available for that drink's category, and states where they are displayed in printed material on the premises. 6. The register page exists for this session with the date, the drink, every name on the rota marked present or absent, and a signature line per attendee, and the absent list carries the date each person will catch up. Any check fails: name it, redo that step once. Failed twice: say what is wrong and stop. ## Rules - Public information only. - Never invent a fact, a number or a quote. - Anything sent in someone's name says whose name it is. A tasting note written as though the chef or the licensee said it goes to them first. - Never write a health, fitness, weight or wellbeing benefit for a drink, and never let one into a tasting note as an aside. The CAP Code permits only the nutrition claims "low-alcohol", "reduced alcohol" and "reduced energy" and bars health, fitness and weight-control claims, and staff repeat what is written on the card. - Never tell staff a drink is safe for someone with an allergy or an intolerance. The answer is the supplier's specification, or it is "I do not know and I will find out", and the second answer is a good answer. - Never state how much more the team will sell after training, or quote a conversion rate, an average spend uplift or a "venues that train see" figure. No such figure exists for one independent venue. - Never teach a mandatory measure as a way to sell less or more. It is a condition of the licence, it applies whether or not it suits the offer that week, and describing it as a tactic is how it gets quietly dropped. - Never run a session that involves staff drinking alcohol on shift. Tasting is spitting or sipping with a spittoon and water, the amount is recorded, and anyone under 18 on the team tastes nothing. - This output is a working document prepared for the owner to check against their own supplier specifications, measures and prices, and for their licensing officer, environmental health officer or trade body to check before it is relied on. It gathers published requirements and published guidance into a training session; it is not legal advice, it is not allergen advice for any individual customer and it does not certify that any drink is free of anything. ## Built from - UK Chief Medical Officers, "UK Chief Medical Officers' Low Risk Drinking Guidelines", https://assets.publishing.service.gov.uk/media/5a80b7ed40f0b623026951db/UK_CMOs__report.pdf, dated August 2016 on the document, read 16 September 2026: the 14 units weekly guideline and the spread over three or more days wording quoted in step 3. - Food Standards Agency, "Allergen Information for Non-Prepacked Foods Best Practice", https://www.food.gov.uk/business-guidance/allergen-information-for-non-prepacked-foods-best-practice-approach, no publication date shown on the page, read 16 September 2026: the sulphites threshold, the isinglass and alcoholic distillate exceptions in step 4, and the written information underpinned with a conversation approach and the unchanged legal minimum in step 5. - The Licensing Act 2003 (Mandatory Licensing Conditions) (Amendment) Order 2014, SI 2014/2440, Schedule paragraphs 3 and 4, https://www.legislation.gov.uk/uksi/2014/2440/made, made 11 September 2014 and in force 1 October 2014, read 16 September 2026: the age verification policy condition and the measures condition quoted in steps 6 and 8. - Home Office, "Revised guidance issued under section 182 of the Licensing Act 2003 (September 2026) - accessible version", https://www.gov.uk/government/publications/explanatory-memorandum-revised-guidance-issued-under-s-182-of-licensing-act-2003/revised-guidance-issued-under-section-182-of-the-licensing-act-2003-september-2026-accessible-version, page published 13 October 2014 and last updated 15 September 2026, read 16 September 2026: paragraph 10.69 on staff being made aware of the measures condition in step 6, and paragraphs 10.45 to 10.49 on physical and digital identification in step 8. - Licensing Act 2003, sections 140 and 141, https://www.legislation.gov.uk/ukpga/2003/17/section/141 and https://www.legislation.gov.uk/ukpga/2003/17/section/140, no publication date shown on the pages, read 16 September 2026: the offences and the level 3 fine quoted in step 7. - Committee of Advertising Practice, CAP Code (Edition 12), Section 18 "Alcohol", https://www.asa.org.uk/type/non_broadcast/code_section/18.html, no publication date shown on the page, read 16 September 2026: rule 18.17 on permitted nutrition claims and prohibited health, fitness and weight-control claims, and rule 18.7 on therapeutic qualities, both behind step 2 and the rule against health benefits.
Prompt for Codex
# staff-tasting ## You are given One drink for this week's session, with its name, producer, region or origin, ABV, and the supplier specification document that states each of those, with the document's date. The venue's serve sizes and prices for that drink. The four line tasting note already written, with each line marked fact or opinion. Any evidence documents behind objective claims in the note, such as an organic certificate, an award letter, a supplier allergen statement or a gluten testing result, each with its date. The rota for the session with every name on it and each person's date of birth confirmation status. The venue's age verification policy, stating whether digital identification is accepted and by which verification service. The mandatory measures for each drink category, supplied as text. The weekly unit guideline figure, supplied with its source. And the register of previous sessions, if one exists. ## Produce Write into a `./staff-tasting-output/` folder: 1. `tasting-note.md` with exactly four numbered lines copied verbatim from the input, each followed by its `fact` or `opinion` marker and, for a fact, the name and date of the document that evidences it. Any fact with no document is written with the literal text `no evidence document supplied` in place of the document name and is listed in `gaps.md`. Nothing in this file is written, reworded or shortened by Codex. 2. `claims-register.csv` with these columns in this order: `claim_ref`, `claim_text_verbatim`, `line_number`, `claim_type`, `evidence_document`, `evidence_date`, `substantiated`. `claim_ref` is C001 upward. `claim_type` is exactly one of `origin`, `ingredient or variety`, `strength`, `production method`, `certification`, `award or accolade`, `allergen`, `price`, `opinion`. `substantiated` is `yes` or `no`. 3. `units-card.csv` with columns: `serve_name`, `serve_ml`, `abv_percent`, `units`, `arithmetic_shown`, `price_gbp`. One row per serve size the venue actually sells this drink in. `units` is ABV multiplied by serve_ml divided by 1000, to two decimal places. `arithmetic_shown` spells the calculation out in full for that row. A final row with `serve_name` set to `weekly guideline` carries the supplied guideline figure and its source in `arithmetic_shown`, and no other comparison is made. 4. `allergen-position.csv` with columns: `allergen`, `present`, `source_document`, `source_date`, `exception_applies`, `exception_wording_verbatim`. One row for each of the fourteen regulated allergens. `present` is exactly one of `yes`, `no`, `not stated by supplier`. `exception_applies` is `yes` or `no`, and where `yes` the exception wording is copied from the supplied allergen list verbatim. Every `not stated by supplier` row goes in `gaps.md`. 5. `session-plan.md` with the running order and a minute figure against each element, totalling twenty minutes: pour, read the four lines, two staff repeat lines two and three, one unit calculation worked together, one refusal rehearsed, measures read out, age verification position read out, sign. Each element names the file above that supplies its content. 6. `register.csv` with columns: `session_date`, `drink_name`, `staff_name`, `attended`, `signature_line`, `catch_up_date`, `sessions_attended_to_date`. One row per name on the rota. `attended` is `yes` or `no`, and every `no` carries a `catch_up_date`. `sessions_attended_to_date` is counted from the supplied previous register, never estimated. 7. `gaps.md` with a numbered list of: every fact in the tasting note with no evidence document; every claim in `claims-register.csv` with `substantiated` set to `no`; every allergen row reading `not stated by supplier`; every serve size sold by the venue with no row in `units-card.csv`; every person on the rota marked absent with no catch up date; the fact if the age verification policy does not state a position on digital identification; and the fact if no previous register was supplied. ## Rules - Codex records, calculates, counts and lists. It never writes or rewrites a tasting note, never converts an opinion into a fact or a fact into an opinion, never supplies a missing allergen answer, and never fills an absent signature. - Never write a health, fitness, weight, calorie or wellbeing benefit into any file, and never carry one across from supplied text into `tasting-note.md`. Where the supplied note contains one, record it verbatim in `claims-register.csv` with `claim_type` set to `certification` or `ingredient or variety` as applicable, mark `substantiated` as `no`, and list it in `gaps.md`. - Never write that a drink is free from an allergen, suitable for an allergy, or safe for anyone. The allergen file records what the supplier's document states and nothing else. - Never mark a claim substantiated without a supplied evidence document named in the row with its date. - Never write a sales uplift, conversion rate, average spend figure or any claim about what training achieves. No such figure exists for one independent venue and none is to appear in any file. - Units are calculated only from the supplied ABV and the supplied serve size, to two decimal places, with the arithmetic written out in the row. Never round the ABV and never infer a serve size the venue did not state. - Never record anyone under 18 as tasting. Where a rota name has no age confirmation, the row is written with `attended` as supplied and the missing confirmation is listed in `gaps.md`. - Use British English, GBP and DD Month YYYY dates. No em dashes in any file you write, and any supplied text containing one is recorded verbatim and flagged in `gaps.md`. - Every file ends with this line: this is a working document prepared for the owner to check against their own supplier specifications, measures and prices, and for their licensing officer, environmental health officer or trade body to check before it is relied on. It is not legal advice, it is not allergen advice for any individual customer and it does not certify that any drink is free of anything. ## Return The absolute path of each file written, the row count of each CSV, the drink and session date, the number of claims registered and how many are unsubstantiated with each one named, the units figure for every serve size, the count of allergens recorded as present, as not present and as not stated by the supplier with the not stated ones named, the total minutes in `session-plan.md`, the number on the rota with attended and absent counts and every catch up date set, whether the age verification policy states a digital position, and the `gaps.md` item count.
Built from the best public work on this
Sources for staff-tasting
Everything below was opened and read on 16 September 2026. Nothing is cited that could not be loaded.
1. UK Chief Medical Officers, "UK Chief Medical Officers' Low Risk Drinking Guidelines"
https://assets.publishing.service.gov.uk/media/5a80b7ed40f0b623026951db/UK_CMOs__report.pdf, dated August 2016 on the document, read 16 September 2026.
Eleven pages, and the only figure a member of bar staff should ever quote when a customer asks whether something is a lot. The weekly guideline is stated for both men and women: "To keep health risks from alcohol to a low level it is safest not to drink more than 14 units a week on a regular basis", and "If you regularly drink as much as 14 units per week, it is best to spread your drinking evenly over 3 or more days. If you have one or two heavy drinking episodes a week, you increase your risks of death from long term illness and from accidents and injuries."
Two more lines from the same page are worth a team knowing, because they stop the guideline being repeated as reassurance. The guidelines note that "The risk of developing a range of health problems (including cancers of the mouth, throat and breast) increases the more you drink on a regular basis", and paragraph 20 records that the expert group "was also clear that there are a number of serious diseases, including certain cancers, which can occur even when drinking within the weekly guideline. Whilst they judge the risks to be low, this means there is no level of regular drinking that can be considered as completely safe in relation to some cancers."
The skill uses this for step 3 and for one of its hardest rules. A team that has the number can answer the question honestly and move on. A team that does not tends to answer with a comparison invented on the spot, and that is where "it's basically the same as a glass of wine" comes from.
Where the skill departs: the guidelines also cover single episode advice and pregnancy. The skill does not turn either into a script for bar staff. A member of staff who begins advising a customer about pregnancy and alcohol across a bar has moved from hospitality into health advice, and the venue's position is to have the printed guideline available and to answer factual questions about strength and units, not to counsel.
2. Food Standards Agency, "Allergen Information for Non-Prepacked Foods Best Practice"
https://www.food.gov.uk/business-guidance/allergen-information-for-non-prepacked-foods-best-practice-approach, no publication date shown on the page, read 16 September 2026.
The FSA's best practice document for exactly the situation a bar is in: food and drink sold loose, with the information given over a counter. Paragraph 21 sets the standard the skill adopts: allergen information should be "easily available in writing" and "be underpinned with a conversation". Paragraph 23 is scrupulous about what has and has not changed: "The approach set out in this document represents a change in best practice to meet the expectation for there to be both written allergen information and a conversation. The minimum legislative requirement for information to be provided by any means (with a sign indicating when it will be provided verbally) has not changed."
Paragraph 24 lists the fourteen allergens, and three entries in it are the reason this belongs in a drinks skill rather than a kitchen one. Sulphur dioxide and sulphites must be declared "at concentrations of more than 10 mg/kg or 10 mg/ (litre) in terms of the total SO2 which are to be calculated for products as proposed ready for consumption or as reconstituted according to the instructions of the manufacturers", which catches a great deal of wine. Fish is an allergen "except: a) fish gelatine used as carrier for vitamin or carotenoid b) preparations of fish gelatine or Isinglass used as a fining agent in beer and wine". Cereals containing gluten are an allergen except, among other things, "cereals used for making alcoholic distillates including ethyl alcohol of agricultural origin", and nuts are an allergen "except for nuts used for making alcoholic distillates (e.g. spirits such as vodka or whisky)".
Those exceptions are where a confident answer goes wrong in both directions. Staff who know isinglass is a fish product will over-declare; staff who have heard spirits are gluten free will under-think a liqueur. The skill's answer to both is the same, which is that the supplier's specification is the source and "I do not know and I will find out" is a permitted answer.
Where the skill departs: the guidance covers allergen management in the kitchen, cross-contamination controls and labelling of prepacked for direct sale food, none of which the skill teaches. It takes the format rule and the allergen list, and it explicitly refuses to let either become advice to an individual customer, which is a conversation between that customer, the venue's own records and, where it matters, their clinician.
3. The Licensing Act 2003 (Mandatory Licensing Conditions) (Amendment) Order 2014, SI 2014/2440
https://www.legislation.gov.uk/uksi/2014/2440/made, made 11 September 2014, coming into force 1 October 2014, read 16 September 2026.
Two paragraphs of the substituted Schedule are training content rather than paperwork.
Paragraph 4 sets the measures: the responsible person must ensure that beer or cider is available in "½ pint", gin, rum, vodka or whisky in "25 ml or 35 ml" and still wine in a glass in "125 ml", other than for drinks "made up in advance ready for sale or supply in a securely closed container"; that "these measures are displayed in a menu, price list or other printed material which is available to customers on the premises"; and that "where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available". The last of those three is a duty discharged by a person at a bar in the middle of a conversation, which is why it is a training item and not a signage item.
Paragraph 3 requires an age verification policy, requires the designated premises supervisor to ensure that supply is carried on in accordance with it, and sets the minimum document standard: identification "bearing their photograph, date of birth and either (a) a holographic mark, or (b) an ultraviolet feature".
Where the skill departs: the Order also carries the irresponsible promotions and free water conditions, which are treated in other skills in this pack. And the skill does not teach the responsible person definition, the designated premises supervisor role or the personal licence regime beyond naming who the duties fall on, because a twenty minute session that turns into a licensing lecture stops happening by week four.
4. Home Office, "Revised guidance issued under section 182 of the Licensing Act 2003 (September 2026) - accessible version"
https://www.gov.uk/government/publications/explanatory-memorandum-revised-guidance-issued-under-s-182-of-licensing-act-2003/revised-guidance-issued-under-section-182-of-the-licensing-act-2003-september-2026-accessible-version, publication page published 13 October 2014 and last updated 15 September 2026, read 16 September 2026.
Used for two things, one of which changed the day before this skill was written.
On measures, paragraph 10.67 tells a venue where the printed list has to be, "displayed in a prominent and conspicuous place in the relevant premises (for example, at the bar)", and adds "Moreover, staff must make customers aware of the availability of small measures when customers do not request that they be sold alcohol in a particular measure." Paragraph 10.69 puts the training duty in writing: "The premises licence holder or club premises certificate holder must ensure that staff are made aware of the application of this condition." Paragraph 10.61 does the same for the age verification policy: staff, "in particular, staff who are involved in the supply of alcohol", must be made aware of its existence and content, and paragraph 10.62 gives the designated premises supervisor "personal responsibility for ensuring that staff are not only aware of, but are also applying, the age verification policy".
On digital identification, the guidance page records an update on 15 September 2026 "under the age verification section to include digital proof of age". Paragraph 10.45 now describes proof as either "producing on request a physical document bearing their photograph, date of birth, and either a holographic mark or ultraviolet feature" or "providing means by which a digital form of identification which meets the conditions set out below can be checked". Paragraph 10.47 is firm about how: holders "must not rely solely on visual inspection to determine whether a digital form of identification is genuine. Instead, the identification must be verified by a digital verification service (DVS) that is certified and listed on the DVS register (see section 32 of the Data (Use and Access) Act 2025) as providing an age verification service at the required level of confidence, in accordance with the UK DVS trust framework." Paragraph 10.49 preserves the choice: holders "are not required to accept digital forms of identification and may rely solely on physical forms of identification where they choose to do so." Paragraph 10.46 keeps the Home Office's preference for cards bearing the Proof of Age Standards Scheme hologram among physical documents. Paragraph 10.63 says it is "acceptable, and indeed encouraged" to set the policy above 18, giving the example of a policy requiring anyone appearing under 21 to produce identification.
Where the skill departs: there is also a draft Licensing Act 2003 (Mandatory Licensing Conditions) (Amendment) Order 2026 amending paragraph 3 of the 2010 Schedule to make express provision for digital identification, which was read on 16 September 2026 at https://www.legislation.gov.uk/ukdsi/2026/9780348284980 and which is labelled on that page as draft legislation that "has not yet been made as a UK Statutory Instrument". The skill does not teach the draft. It teaches what the current guidance says and instructs the venue to record one answer on whether it accepts digital identification, because a team with two answers has none.
5. Licensing Act 2003, sections 140 and 141
https://www.legislation.gov.uk/ukpga/2003/17/section/140 and https://www.legislation.gov.uk/ukpga/2003/17/section/141, no publication date shown on the pages, read 16 September 2026.
The two offences a bar team is most likely to commit without meaning to, and the reason the refusal is rehearsed rather than described.
Section 141(1) provides that a person to whom subsection (2) applies commits an offence if, on relevant premises, "he knowingly (a) sells or attempts to sell alcohol to a person who is drunk, or (b) allows alcohol to be sold to such a person". Subsection (2) extends that to "any person who works at the premises in a capacity, whether paid or unpaid, which gives him authority to sell the alcohol concerned", as well as to the premises licence holder and the designated premises supervisor. Subsection (4): "A person guilty of an offence under this section is liable on summary conviction to a fine not exceeding level 3 on the standard scale."
Section 140 is the companion: an offence to "knowingly allow disorderly conduct on relevant premises", reaching "any person who works at the premises in a capacity, whether paid or unpaid, which authorises him to prevent the conduct", again at level 3.
Two points make this a training item rather than a policy item. The offence reaches the individual behind the bar, not only the licence holder, and a member of staff who has never said the sentence out loud will not say it well the first time under pressure at half past eleven.
Where the skill departs: neither section defines drunk, and the skill does not attempt to. Deciding where the line sits is a matter for the venue's own policy and its door and supervision arrangements, and the skill's contribution is the words, the escalation and the log, not the threshold.
6. Committee of Advertising Practice, CAP Code (Edition 12), Section 18 "Alcohol"
https://www.asa.org.uk/type/non_broadcast/code_section/18.html, no publication date shown on the page, read 16 September 2026.
Cited for the boundary on what may be written on a tasting card, because a card is copy and a member of staff reciting it is repeating copy. Rule 18.17: marketing communications "may give factual information about product contents, including comparisons, but must not make any health, fitness or weight-control claims. The only permitted nutrition claims are 'low-alcohol', 'reduced alcohol' and 'reduced energy' and any claim likely to have the same meaning for the consumer." Rule 18.7: they "must not imply that alcohol has therapeutic qualities. Alcohol must not be portrayed as capable of changing mood, physical condition or behaviour or as a source of nourishment."
Rule 18.9 is the one that shapes how strength is taught. Marketing communications "may give factual information about the alcoholic strength of a drink" and may make a factual strength comparison "but only when the comparison is with a higher-strength product of a similar beverage", and "must not imply that a drink may be preferred because of its alcohol content or intoxicating effect". So a card may carry the ABV and the units, which is exactly what step 3 asks for, and may not carry "one of these does the job of two".
Where the skill departs: Section 18 governs marketing communications, and a conversation between a member of staff and a customer at a bar is not one. The skill nevertheless applies the rules to the card, on the practical ground that whatever is written on the card ends up in the conversation, on the specials board and in the social post, and drawing a line between them in a twenty minute session would waste ten of the twenty minutes.
Best public prompt we found for this job
The closest public artefact is the `handle-objection` skill in Anthropic's `knowledge-work-plugins` repository, raw source at https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/sales/skills/handle-objection/SKILL.md, loaded on 16 September 2026. The repository has 24,124 stars, read from api.github.com on 16 September 2026.
It is the right comparison because it is about putting words in a person's mouth for a live conversation, which is what a tasting note is. Three of its habits are taken across. It insists on "proof points to have ready (quote / case study / metric, each with its source)", which becomes the rule that every fact on the card names the supplier document behind it. It asks for a talk track "in the rep's voice", which is why the skill's four lines are written to be said by whoever is on shift rather than by a sommelier. And it ends with a "don't list", "the response that historically loses this one", which is where the skill's three forbidden sentences come from.
What we did not copy. Its response is three to five sentences ending "with a question that moves the conversation forward", which is right for a sales call and wrong across a bar on a Friday: four short lines, one of which is the alternative drink, is what survives to Saturday. We dropped its evidence-gathering steps entirely, because they assume a CRM and a history of similar conversations, and a venue has neither. Most importantly we added the half of the job it has no reason to contain. This is a conversation with legal content in it, so the same twenty minutes carries the mandatory measures, the refusal offence under section 141 and the age verification position, and it ends in a signed register, because the training that cannot be evidenced is the training that did not happen as far as a licensing officer is concerned.
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